Middle Business Process Development Specialist in Sombra

The primary objective of this position is to ensure the high-quality documentation of business processes in the form of textual regulations, procedures, work instructions, and graphical models (BPMN). Collaborate with cross-departmental teams to develop process descriptions and be part of the Business Process Management team that ensures a seamless connection between process descriptions and automation.

Requirements:

• Minimum 2 years of experience in business process documentation. An IT business will be an advantage, but it is not mandatory.
• Strong knowledge of BPMN 2.0
• Ability to create clear and structured textual instructions and procedures.
• Understanding process management methodologies (BPM, Lean) is a plus.
• Excellent communication skills for stakeholder interaction.
• English level: Intermediate or higher.

Responsibilities:

• Analyze existing business processes and gather information from stakeholders.
• Develop and maintain textual documents: regulations, procedures, work instructions (for processes as well as for tools and services used by the company). Ensure regular review and actualization—communication of the change.
• Model processes using BPMN 2.0 (create diagrams, validate with business and IT teams) as a part of the document that will make further automation faster.
• Ensure all documentation complies with corporate standards.
• Collaborate with operational teams, the IT Team, the Finance team, Human Capital, and the Business Process Development teams.
• Keep documentation up to date when processes change.

What we offer:

• Annual paid vacation of 18 working days.
• Extra vacation days for long-lasting cooperation.
• Annual paid sick leave of 10 days.
• Maternity/Paternity leave.
• The opportunity for sabbatical leave.
• Marriage and Parenthood Package.
• Compensation for sports activities (up to 250$ per year) or health insurance coverage (70%) — after the trial period.
• Career development plan.
• English and Spanish classes.
• Paying taxes and managing PE (Private Entrepreneur).
• Technical equipment.
• Internal Referral program.
• Opportunity to take part in company volunteering activities.
• Sombra is a “Friendly to Veterans” award-holder.