Manager/-this monitoring of quality of service and information support in Vodafone Ukrayina

Vodafone Ukraine - a world -level company that holds leading positions in the field of technology and telecommunications, introduces innovations in all areas of activity.

The key to Vodafone Ukraine is our staff. That is why we are looking for purposeful and open like -minded people with the desire to create projects that are bringing the future.

We invite you to join the team of professionals!

Responsibilities:

?
• Introduction of new tools and projects for information support
?
• Planning and controlling the quality of service and sales
• Introduction of new tools for measuring quality and sales quality in all communications channels with clients
• Introduction of projects and initiatives to improve the level of service and sales in all communications channels with clients

Requirements:

• Knowledge of service and sales processes
• Knowledge in the field of information support of employees
• Project implementation experience
• Free possession of PC and MS Office
• English Intermediate and above
• Guideline experience-from 2 years
• Good presentation skills
• Ability to collect and analyze information
• Compliance with corporate values ​​of the company

we offer:

• Collective of like -minded people, transparency of decisions and openness in communication
• Official employment, social guarantees
• Flexible work schedule
• 31 calendar vacation day
• Medical Corporate Insurance and Recovery
• Free mobile communication
• A favorable tariff plan from Vodafone for family
• Vocational training at the expense of employer
• Active corporate life

If you are interested in this position, send us your resume with the expectations of wages.