Manager of the client service department (Cloud Platform, German/English languages) in BPO company MSV Multicall

Austrian outsourcing company MSV Multicall is looking for its ideal candidate with knowledge of German and English languages ​​for E-Commerce project, client support of the cloud platform. If you are goal-oriented and ready to develop, then this job is for you!

What's included duties:

• Processing incoming correspondence from clients and partners;
• Reception calls in German and English;
• Assistance in solving problematic technical issues;
• Processing system errors and forwarding more complex tickets to 2nd level customer support.

What to expect:

• Proficiency in German at the B2-C1 level and English at the B1-B2 level;
• Computer skills: experienced user;
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• Communicability;
• Soft skills developed;
• Willingness to work in a team;
• Accuracy;
• Responsibility at work;< /li>
• Ability and desire to independently solve complex cases.

We offer:

• High salary;
• 8-hour working day. Working hours Mon-Fri from 09:00 to 17:30 and from 13:30 to 22:00: 00;
• paid test period;
• medical insurance;
• remote work;
• friendly team.

Interested in this vacancy?

Any questions left?)

Respond to our vacancy and send your resume in German with a photo or write to the number +380975266201 (viber, telegram) and our recruiter Marta will be happy to chat with you regarding the details.