Leading Support Support Support Support (HELP DESK) MODUS ICS in DTEK, TOV, Energetichna kompaniya

modus x

• Reception, registration and classification of applications from users;
• initial support and counseling of users; incidents and problems. 10;
• Knowledge of the principles of functioning of computer and office equipment;
• Basic knowledge of AD, Exchange+Outlook);
• High Print speed;
• desirable experience using Help DESK (SERVICE) Software Products users;
• desirable knowledge of the principles of network construction, client-server applications in domain environment;
• desirable knowledge of ITIL processes and experience in the call center is welcome; We offer:
  • Competitive wage and social guarantees;
  • Work in a team of professionals: together with talented and devoted colleagues who are passionate about their business; We maintain constant training and development for your career growth;
  • career growth opportunities: clear ways to develop new responsibilities;
  • Useful trainings and team -forming activities: participation in trainings and events for the development of skills and improving interaction with colleagues. chairs for your comfort;
  • Free Parking and Satl from the nearest metro stations.