Leading analyst of consolidated information in Kyivstar/Kiyivstar

We are looking for an experienced analyst who will become a key expert in the area of ​​customer retention in the contact center. If you have strong analytical skills, can work with large amounts of data and are eager to implement innovative approaches, this is the position for you. reportingAnalysis of key KPIs, preparation of regular and ad-hoc reports, search for cause and effect relationships, formation of recommendations using SQL, Excel, Power BI, Python.

Development of models and algorithmsFormation of business requirements, creation and testing of subscriber behavior models, implementation and maintenance of models, evaluation of them efficiency.

Project and process managementSegmentation of the client base, coordination of analytical tasks, interaction with business units and contractors, calculation of business effect.

Monitoring and optimizationTracking of key indicators, implementation of measures to improve efficiency and quality of subscriber retention, integration of best practices.

Strategic supportPreparation of business cases, forecasts, development of revenue calculation methodologies, formation of TG/CG for campaigns, identification of trends and proposals for improvement.

Requirements:

Education and experience

• 3 years of work experience in the field of analytics sales, marketing campaigns or strategic analysis.

Analytical competenceDeep analytical skills, knowledge of campaign performance analysis methods, sales funnel, mathematical statistics and econometric models;

Tools and technologies

• A confident user of MS Excel, PowerPoint;
• Knowledge of SQL, working with large data sets;
• Experience in using analytical tools (Python, R, IBM SPSS Modeler).

Communication and presentation

• Skills of preparing reports, presentations, forming recommendations;
• English - Upper-Intermediate level.

Why Kyivstar:

• Barrier-free space - we respect your personality and help make work a pleasant part of life;
• Flexible work schedule, hybrid robo formatyou;
• Basic social benefits and even more;
• Opportunities for development and career management;
• Mental and emotional support programs for you and your family;
• Easy adaptation - we are close to the first call;
• Defender care and support: support programs for military personnel, veterans and their families "4.5.0. Finally at home";
• A responsible company that supports the country, society and the army. 

Join Kyivstar, because this is your new comfort zone in professional life!