Junior UX Researcher in Craft Innovations

The company is working with customers from Ukraine and North America. Among the clients are both large international and Ukrainian businesses, as well as technological startups launching new products. Main industries: Fintech, Martech, Retail/q-commerce, product IT companies.

Why is it interesting to work at Craft Innovations

• Cool and various projects that train you as an expert and expand your general outlook. Today you can work on the development of a new financial service, the next task is to reduce carbon emissions into the atmosphere in the EU.
• We have a professional team that works for top results. We are guided by the principle: work with the client as if it were our personal investment in the company.
• Culture of experiments, knowledge sharing, mutual development.
• Zero tolerance for harmful bureaucracy and trust in your expertise.< /li>
• We have big ambitions as an international business :)

Main tasks

• Conducting office research ( collection and the study of information) on relevant topics according to our projects (general information, reports, reviews of products, brands, services, etc.)
• Recruitment of participants to participate in research (work with potential audience databases, cold recruiting tactics in social networks , in places where the target audience gathers, etc.).
• Preparation and conducting research:
  – in-depth interviews
  – usability testing
  – quantitative research using complex methodologies ( we will teach :) )
  – ethnographic studies.
• Preparation of relevant analytical reports based on research results.
• Presentation to stakeholders.
• “ Bonus", we actively involve researchers at the stages of product creation.

Competences and experience

• Owning the methods and tools for conducting relevant research.
• Practical experience of recruiting respondents for research projects.
• Practical experience of conducting in-depth interviews from 1 year.
• Possessing skills of describing persons, User Job Stories .
• English language – upper-intermediate (knowledge of other languages ​​will be an additional advantage). p.s. If yours is at least intermediate (B1), but you are actively studying, write, maybe start with Ukrainian projects.
• Possessing Figma software and prototyping skills will be an added advantage.

Personal qualities

• Developed communication skills.
• Ability to work in cross-functional teams.
• Openness to learning, skills to transfer knowledge to others.
• Responsibility for the result.
• Initiative in work, creativity in problem solving methods.
• Respect for yourself as an individual and for others.

Full-time position, flexible work schedule, taking into account the possibility of conducting research in the evening and morning according to the respondents' time zones.

Remote work.