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Junior Technical Support Specialist (main shift) in GeeksForLess
Posted more than 30 days ago
91 views
GeeksForLess
Without experience
Kyiv
Full-time work
Join a stable hosting platform project! We’re looking for a Technical Support Specialist to provide top-tier assistance to customers.Shift:Mon-Fr 15.30-00.00Location: Ukraine | RemoteWhat We’re Looking For:Strong troubleshooting & critical thinking skillsUpper-Intermediate English (spoken & written)Knowledge of TCP/IP, DNS, HTTP/HTTPSFamiliarity with Linux commands & basic Windows environmentCustomer-focused with great attention to detailEnglish: Upper-Intermediate (B2)What You’ll Do:Respond to
Join a stable hosting platform project! We’re looking for a Technical Support Specialist to provide top-tier assistance to customers.
Shift:
Mon-Fr 15.30-00.00
Location: Ukraine | Remote
What We’re Looking For:
- Strong troubleshooting & critical thinking skills
- Upper-Intermediate English (spoken & written)
- Knowledge of TCP/IP, DNS, HTTP/HTTPS
- Familiarity with Linux commands & basic Windows environment
- Customer-focused with great attention to detail
- English: Upper-Intermediate (B2)
What You’ll Do:
- Respond to customer requests efficiently
- Troubleshoot web, email, and platform issues
- Provide Tier 1 support and escalate when needed
- Set up email accounts and resolve login/access issues
- Document FAQs and internal guides
Without experience
Kyiv
Full-time work