Junior technical support engineer in GMS, mizhnarodna telekomunikaciyna kompaniya

We are currently looking for a Junior Technical Support Engineer who will strengthen our IT Operations team. In this role, you will be responsible for providing technical assistance to our employees and ensuring high-quality and fast resolution of their requests.

Who are we?

GMSis a partner in providing AI-based communication solutions for mobile network operators and enterprises worldwide.

What needs to be done?

• Provide technical and informational support to company employees.
• Process requests through ServiceDesk (Ivanti).
• Administer MS Azure, MS Office, MS Exchange, Intune, AD services.
• Interact with suppliers for the purpose of purchasing or maintaining office equipment and software.
• Set up and ensure uninterrupted and high-quality operation of the office IT infrastructure.
• Conduct inventory of equipment and software, manage document flow based on its results.

What do we expect?

• 1+ years of experience as a technical support engineer.
• Higher/incomplete higher technical education (3rd year and above).
• Proficiency in English (oral and written) at Intermediate+ level
• Windows 10 support skills and understanding of macOS, AD/AzureAD, Office365, Exchange Online.
• Ability to troubleshoot and repair PC/laptop hardware components.< /li>
• Skills for working with network equipment.
• Skills for supporting devices Android/iOS.
• Developed communication skills.
• Ability to prioritize and meet deadlines while multitasking.
• Customer orientation. 

What do we offer?

• Multicultural and dynamic environment.
• Work in a team of talented specialists from open outlook and a great sense of humor.
• Official employment and compliance with all social guarantees, trainings, corporate English, health insurance and other advantages.

Choosing GMS, you greenlight tomorrow!