Junior Site Reliability Engineer (SRE) in Niks

We are looking for a Junior Site Reliability Engineer (SRE) to join a professional and experienced team supporting corporate clients of various business sizes worldwide. This role provides ample opportunities for hands-on experience, learning new technologies and professional growth (such as SRE or DevOps). Reliability, strong self-discipline and hands-on system administration experience are critical to our success.

Brief role

Work model: Remote or in Kharkiv office.
Language: English (minimum B2 level)
Schedule: Flexibility in working hours is required; sometimes there may be night shifts.

WHAT YOU WILL DO:

• Administration and support of Linux and Windows server environments (production and staging).
• Management of local (on-premise) and cloud servers, ensuring availability, high performance and cyber protection.
• Management of cloud users, accounts and subscriptions (access control, organization of resources, cost control).
• Monitoring of the state of systems, logs and alerts; response to incidents and degradation of services.
• Performance of patch management, updates and strengthening of OS security.
• Management of user accesses, rights and basic identification services.
• Execution and regular verification of backup and recovery procedures.
• Participation in monitoring, alerting and backup operations as part of professional SRE / SysOps teams.
• Support disaster recovery planning and testing.
• Collaboration with Engineering and Infrastructure teams on production readiness and resource status.
• Maintain clear operational documentation, runbooks and standards.
• Participate in incident analysis with root cause analysis and actionable remediation plans.
• Interaction with security teams in cases where compliance requirements or security impact operations.

WHAT WE EXPECT FROM YOU:

• Hands-on Linux administration experience (e.g. Ubuntu, CentOS, RHEL, Debian).
• Hands-on Windows Server administration experience (Active Directory, Group Policy, IIS is a plus).
• Experience in any technical support processes (professional or private).
• Understanding the basics of networks (DNS, TCP/IP, firewalls, routing databases).
• Strong troubleshooting skills and analytical thinking; calm and structured approach to work in stressful situations, time pressure.
• English level B2 or higher (written and oral).
• Responsibility, reliability and flexibility in the work schedule, including possible night shifts.

Would be a plus:

• Familiarity with DevOps and automation tools (eg Git, CI/CD pipelines, Ansible, Terraform).
• Experience supporting production environments with uptime and performance requirements.
• Experience managing on-premise and cloud infrastructure.
• Experience with containerization or orchestration (Docker, Kubernetes).
• Knowledge of cloud platforms such as AWS, Azure or GCP.
• Basic scripting skills (Bash, PowerShell or Python).
• Experience with monitoring and logging tools (Prometheus, Grafana, ELK, Zabbix etc.).
• Ability to write clear technical documentation and runbooks.