Junior Sales Specialist in Inqud

29 липня 2024

Junior Sales Specialist

віддалено

For our second project, Icon Finance is a cryptocurrency exchange platform that also offers services for purchasing goods and services, along with financial and investment consulting in Europe, Asia, the CIS, Africa, Latin America and the USA.

We are seeking a highly motivated Junior Sales Specialist to join our team.

Tasks:

• Provide top-notch customer service and support to our clients via phone, email, and live chat.
• Efficiently handle and resolve customer inquiries and issues, ensuring customer satisfaction.
• Maintain systematic records of customer interactions and transactions using AMO/KOMMO CRM systems.
• Collaborate with other team members to improve service quality and operational processes.
• Stay up-to-date with product knowledge and company policies to provide accurate and relevant information to customers.

Requirements:

• Proven experience in customer service or a related field.
• Excellent communication skills with the ability to convey information clearly and concisely.

Will be a plus:

• Experience with AMO/KOMMO CRM or similar customer relationship management software.