Junior QA Engineer, Support in Ekstrakod

About the project: Business process automation service for electricity and natural gas supply utilysuite.com

Job description:

From the candidates we expect a clear knowledge of the basics of testing theory, the ability to apply them in practice - the better, the better. Experience working in a team and knowledge of bug tracking system is mandatory. A big plus for the candidate will be participation in a project for a corporate customer.

We are looking for candidates who are not afraid to communicate with the client and are ready to learn.

В responsibilities will include: 

• analysis and processing of user requests from Jira; 
• realization of competent consulting of users; 
• individual and group training in working with the program; 
• acceptance of work results from programmers (testing); 
• search for errors in the data and their correction; 
• regular reporting on work performed; 
• communication with customers in chats, messengers, e-mail and phone
• solving existing customer problems and preventing new ones
• writing user documentation
• assistance in testing

Requirements for candidates:

• Experience in a relevant project or as a consultant in IT department will be an advantage; 
• General understanding of the software development process; 
• Ability to work with a large amount of information; 
• The ability to solve a given task or a problem that has arisen in the shortest possible time; 
• Focus on results, active life position; 
• Competent written and oral language; 
• Higher education - economist/accountant/IT

We offer:

• Participation in an interesting, long-term projects 
• Competitive salary with regular review and the possibility of career growth to project manager or customer success manager. 
• There will be a mentor for the probationary period
• Comfortable working conditions in a friendly atmosphere with flexible working hours, paid vacation and sick leave. 
 
• The possibility to work remotely or in the office (10 minutes from KPI or Lukyanivsk), or in a hybrid format, to choose from.