Junior HelpDesk (Bratislava) in KENDOO

Junior HelpDesk (Bratislava) Братислава (Словаччина) KENDOO welcomes talented professionals tojoin our dynamic company asaJunior HelpDesk! Who weare Slot game development studio with over 4years ofexperience ingame development. Our team isindustry experts passionate about creating high quality games and providing best-in-class solutions tothe iGaming community. The following skills are important tous: —Practical skills ininstalling and configuring Windows 10/11; —Desire tolearn new things; —The ability todowork immediately, without putting itoff for later; —Having atechnical mindset; —Competent speech and the ability toexplain complex things insimple words; —Compliance with company regulations. Will beaplus: —Good knowledge ofcomputer hardware and peripheral equipment; —Skills indiagnosing and repairing computer equipment; —Understanding ofthe POP3, IMAP, SMTP, DNS, protocols; —Administration ofWindows, Linux , Mac operating systems; —Knowledge ofthe principles ofnetwork construction and operation; —Knowledge ofconsole commands: telnet, nslookup, ifconfig, ssh, ping, traceroute, etc. —Working with the ticket system. Main Responsibilities: —OSinstallation and configuration (Windows, Linux , MacOS); —Installation and configuration ofadditional software; —Carrying out simple repairs and maintenance ofPCs and laptops; —Issuing access and onboarding new employees; —Work with VPN, LDAP; —Acceptance ofequipment and revocation ofaccess for resigning employees; —Work inthe ticket system; —Registration ofnew services and maintenance ofold ones; —Ensuring the smooth functioning ofthe team. What weoffer: You will enjoy corporate benefits, like: —Insurance for Ukraine and abroad: Wecare about the well-being ofour team members and offer comprehensive insurance coverage for both domestic and international needs; —Corporate English Classes: Webelieve inenhancing your communication skills. Take advantage ofour corporate English classes tofurther develop your language proficiency; —Slovakian Classes: Ifyou’re inBratislava orinterested inlearning the local language, weoffer Slovakian classes tohelp you integrate and feel athome; —Corporate Psychologist: Your mental well-being isimportant tous. Our corporate psychologist isavailable toprovide support and guidance whenever you needit; —Kyiv and Bratislava Hubs: We’ve established fully-equipped hubs inboth Kyiv and Bratislava, providing you with acomfortable and productive work environment; —Flexible schedule: You will have the opportunity tochoose where you want towork— atone ofour comfortable offices orhome. Weensure comprehensive company-paid 17paid days off during the year; unlimited sick leaves and you can request anunpaid leave ofabsence; —Weare committed tofostering the professional growth ofour team members. Aspart ofour dedication toyour development, weoffer atailored growth plan for each employee. This plan ismeticulously crafted, taking into account your unique strengths, areas for development, and aspirations for career excellence, all inalignment with our company’s objectives. Let’s create acool product withus!