Junior Customer Support Representative (English + German) in GLOBAL SAPPORT SERVISEZ

Hello, our future colleague! Let's get to know each other?

We are a product iGaming IT company that presents its product on the markets of Europe, Australia, and Canada! In 5 years, we have grown to 5 continents, 6 locales, 25+ awards and nominations!

Our values:

• Openness and trust;
• Support and mutual assistance;
• Care and respect for our employees;
• Encouraging initiative.

At the moment, we have an open vacancy for a Customer Support Representative (German and English).

Who is our ideal candidate?

• Knows German at the B1-B2 level and English at the B2 level (writing/grammar);
• Able to learn new things quickly;
• Has the highest level of stress resistance;
• Can perform many tasks at the same time.

What tasks await you?

• Customer support and service via chat, email (NO phone calls, NO sales);
• Complaint handling, providing appropriate solutions;
• Provide valid and complete information with the help of the right tools (we will teach).

Work schedule:

• Remote work;
• Flexible schedule 5/2, which can be combined with studies: 07:30 - 15:30 / 15:30 - 23:30 / 23: 30 - 07:30 (One night shift per week).

Important facts about us:

• 78 great people in the team;
• mutual respect and open feedback;
• projected career growth;
• everyone's opinion is important to us, so we have regular group and one-on-one meetings, distance is not a problem for us;
• everyone in our company cares about morale and physical health, so we cover the costs of sports and medicine;
• we are for initiative and development, so we create an individual development plan for everyone and compensate the costs of education;
• of course, the base is 20 working days of paid vacation per year, timely payment of salary, paid sick leave.

If you're still waiting for a sign, this is it! Feel free to send your great resume!