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Junior Customer Support and Success in Netpeak
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Netpeak
Academyocean -cloudy LMS (training platform), through which businesses automate their training and adaptation of employees, partner. The team works in 7 countries, the platform is used by clients on 5 continents, and the number of students has 300,000 thousand. Font-Weight: 400 "> We are looking for Junior Customer Support and Success Specialist, whose main task is to support Academycean customers.
What is important for this role? Sheets/Excel.
Setting up automation and integration skills. Style = "font-weight: 700"> will be a plus:
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Experience in Saas in a similar position. API.
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Experience in the B2B segment.
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study customer cases and ways to use the system. Customers.
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Introduce Self Service Customer Solution. Style = "font-style: normal; font-weight: 400">
- Flexible work schedule with the ability to start working day from 10:00-19:00 or 12: 00-21: 00. Offices are autonomous in case of light switching. Day Off, which is provided when certain life circumstances. and various products - from cosmetics to generators.
- Fast decision making and testing ideas - lack of extra bureaucracy and micro -managementu.
- profile events and chats to exchange experience within a group of companies.
- Team measures to even in difficult times support each other. and podcasts.
- A clear position and specific actions to approach the victory. From the beginning of a full-scale invasion, we have allocated more than $ 4,000 to a militaristic and humanitarian direction.
and we consider one of the most important advantages-work in the company in which you are heard and listened to you, and the manager and team are open to dialogue and suggestion
