Jira Administrator in Nova Digital

The Ukrainian IT company Nova Digital, which is part of the NOVA group of companies, is a powerful manufacturer of web applications and software for architectures of any complexity and load on them.

We create, maintain and constantly improve
software products, the convenience of which has already been appreciated by 32 million private and business clients of Nova Poshta.

We are expanding our team, so currently we are looking for a Jira Administrator.

What will you do:

• Configuration and administration of the Jira system, including the creation of projects, workflows, screens, diagrams and other components
• Building a roadmap for the transition of all departments to a single work rule in Jira, ensuring their implementation and monitoring compliance
• Monitoring and collecting metrics, as well as preparing analytics on the Jira database
• Supporting and managing user permissions, groups and roles
• Installing and configuring plugins and other Jira extensions
• Develop and implement Jira best practices
• Conduct user training and create user documentation.
• Collaborate with development and project management teams to ensure optimal use of Jira
< li>Maintaining Jira integration with other tools such as Confluence, PeopleForce and other systems

• Conducting regular Jira audits to identify and fix issues and optimize system usage.

Our expectations:

• 2+ years of experience in Atlassian Administration
• High skills in Atlassian product administration including Jira, Confluence and others
• Knowledge of ITIL and ITSM processes (is an advantage)
• Ability to implement automation in Jira
• Professional proficiency in JQL (Jira Query Language)
• Experience with Timela plugins, Jira Cloud for Sheets (is an advantage)
• Strong research and problem solving skills
• Agile proficiency methodologies
• Strong organizational and communication skills
• Ability to work as a team in a fast-paced, dynamic environment
• Effective team player

• Technical education (is an advantage)

You will be the best candidate if you have:

< li>PMP and/or Atlassian certifications
• Strong troubleshooting and customer service skills

• Experience managing large projects including creating custom fields and integrations

There is an opportunity to:

• Join the company's change team
• Get experience transformation of processes
• Be part of a highly professional and efficient team
• Become a Jira architect of company processes

• Growth in the PM/BA track

We offer:

• Official employment
• Medical insurance
• Necessary equipment for work
• Corporate culture that motivates and charges with positivity
• Work in a socially responsible companyniya, which follows trends, appreciates the ideas of employees and develops together with them