IT specialist in user support in Altbank

KEY FUNCTIONAL DUTIES:

• Provide primary technical support to users by phone, email or in person;
• Identify and troubleshoot basic hardware and software problems;
• Configure and configure operating systems (Windows, Linux, Mac) and office applications;
• Maintain and update bank computer systems and office equipment;
• Consult users to understand their technical needs and provide appropriate solutions;
• Collaborate with other members of the IT team to solve complex problems.

BASIC REQUIREMENTS:

• Higher/unfinished education (bachelor's, master's, specialist) in the field of computer science, information technology or a related field;
• Basic knowledge of Windows, Linux and Mac operating systems;
• Skills for working with remote control programs management;
• Knowledge of Active Directory, MS 365 and common office programs;
• Granting access rights to bank employees to information systems;
• Knowledge of technical English for working with documentation;
• Strong problem-solving and communication skills;
• Ability to work independently and in a team;
• Fluent command of Ukrainian; knowledge of English will be an advantage.

Working conditions:

WE OFFER:

• work in a stable bank
• decent salary level
• opportunity for professional and career growth
• corporate training

ADVANTAGES:

• medical insurance
• official vacation 28 calendar days
• work in a comfortable office