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IT Operations Specialist / Trainee in Ecentria Solutions Odessa
Posted more than 30 days ago
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Ecentria Solutions Odessa
Without experience
Odesa
Full-time work
We are a growing and evolving company managing multiple ecommerce websites across various industries as well as many proprietary brands. There’s never a dull moment when you are developing strategies and implementing them across some of the largest ecommerce destinations in America, including OpticsPlanet.com, CampSaver.com, Dvor.com and more! We carry over 4,500 brands across 2000+ different product categories Duties & Responsibilities-Provide technical support to customers, troubleshooting an
We are a growing and evolving company managing multiple ecommerce websites across various industries as well as many proprietary brands. There’s never a dull moment when you are developing strategies and implementing them across some of the largest ecommerce destinations in America, including OpticsPlanet.com, CampSaver.com, Dvor.com and more! We carry over 4,500 brands across 2000+ different product categories
Duties & Responsibilities
-Provide technical support to customers, troubleshooting and resolving issues promptly and professionally.
-Monitor system performance and ensure that all systems and processes are running efficiently.
-Install and configure hardware, software, and networks.
-Identifies performance problems with assigned equipment, coordinates and schedules repairs, and recommends alternate hardware options.
-Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
-Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
-Create procedures and protocols (such as checklists) and distribute to staff.
-Provide administrative support to staff as needed.
Requirements
Proven experience in system administration and technical support.
Knowledge of Windows and Linux operating systems.
Knowledge of networking protocols and technologies.
Excellent problem-solving and customer service skills.
Able to handle multiple tasks and prioritize effectively.
Great attention to detail and organization skills
Upper intermediate English skills is a must.
This is an on-site vacancy. We need you in our office in the center of Odesa during business hours Monday to Friday.
Remote work is not allowed.
We are USA-based e-commerce company with multiple development centers across the globe.
Thousands of brands. Millions of products. All powered by our proprietary eBusiness Platform and driven by our unrivaled expertise. We are Ecentria, and we serve those who play, work and serve with passion.
Duties & Responsibilities
-Provide technical support to customers, troubleshooting and resolving issues promptly and professionally.
-Monitor system performance and ensure that all systems and processes are running efficiently.
-Install and configure hardware, software, and networks.
-Identifies performance problems with assigned equipment, coordinates and schedules repairs, and recommends alternate hardware options.
-Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
-Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
-Create procedures and protocols (such as checklists) and distribute to staff.
-Provide administrative support to staff as needed.
Requirements
Proven experience in system administration and technical support.
Knowledge of Windows and Linux operating systems.
Knowledge of networking protocols and technologies.
Excellent problem-solving and customer service skills.
Able to handle multiple tasks and prioritize effectively.
Great attention to detail and organization skills
Upper intermediate English skills is a must.
This is an on-site vacancy. We need you in our office in the center of Odesa during business hours Monday to Friday.
Remote work is not allowed.
About Ecentria Solutions Odesa
Ecentria Solutions Odesa is a part of big Ecentria family.We are USA-based e-commerce company with multiple development centers across the globe.
Thousands of brands. Millions of products. All powered by our proprietary eBusiness Platform and driven by our unrivaled expertise. We are Ecentria, and we serve those who play, work and serve with passion.
Without experience
Odesa
Full-time work