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IT Operations Engineer in Tech Jobs in USA

Posted more than 30 days ago

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Tech Jobs in USA

Tech Jobs in USA

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IT Operations Engineer віддалено Provide enterprise-wide technical support for the company’s diverse portfolio ofapplications, including application configuration, server hardening &security, problem identification &resolution, and application support. Provide root cause analysis for technical issues. Act asanescalation point for technical issues with the infrastructure asawhole, internally developed applications, IIS, certificates, and network related outages. Document policies, procedures,
IT Operations Engineer віддалено Provide enterprise-wide technical support for the company’s diverse portfolio ofapplications, including application configuration, server hardening &security, problem identification &resolution, and application support. Provide root cause analysis for technical issues. Act asanescalation point for technical issues with the infrastructure asawhole, internally developed applications, IIS, certificates, and network related outages. Document policies, procedures, and troubleshooting steps tohelp maintain aknowledge base for the team. Configure, manage, and maintain Windows server environment, internally developed applications, scripts and other tools asrequested bythe engineering team and support automated code deployment tools tofacilitate software changes and enhancements. Work with vendors and internal technical teams totroubleshoot and resolve application issues. Monitor systems and applications performance tomaintain agreed performance SLAs. Take proactive steps toimprove performance when necessary. Participate inthe software development life cycle (SDLC) byensuring any technical orsecurity requirements for new projects involve the responsibleIT teams. Assist inthe concept and design architecture tosupport new products and applications both inour primary on-prem datacenter and leveraging cloud resources where appropriate orapplicable. Prepare, and deliver detailed presentations tomanagement toillustrate ideas for technical orprocess improvement. Required Skills: Strong troubleshooting background Ability tomeet SLAs inafast paced environment Detail oriented and customer focused Preferred Skills: Cloud-native (Azure and AWS) configuration/administration skills aplus Required Experience: 3+years’ experience inasystems administration orequivalent role Experience with Windows server administration Experience configuring and maintaining Active Directory Experience configuring and maintaining VMWare enterprise apps (vCenter, Horizon) Experience automating routine tasks Preferred Experience: Experience maintaining cloud-based applications (Azure and AWS) Linux experience aplus SQL Server experience aplus Atechnically complex system with several moving parts make troubleshooting issues challenging and satisfying. Work isdifferent from day today. The system isever changing and there islots ofroom forIT todrive improvement. Wide exposure totheIT infrastructure and responsibility for the code base makes the position one ofthe most important inthe company.
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