IQOS Customer Support Specialist in Teleperformance

The Teleperformance Ukraine team is expanding and we are currently looking for a customer service specialist. At Teleperformance Ukraine, we have one important rule — our values ​​must match. We conduct business honestly, respect each other, use an innovative approach to company development, and take responsibility for every word and action. And we are very much looking forward to new professionals in our team! If you are communicative, know how to listen and empathize, want to develop, are ready to work in a non-standard schedule - let's get to know each other! With us you will receive: official registration and a stable salary; work in a cozy office is for you there is always coffee and tea; a young and friendly team, ready to support in any situation; the opportunity to grow together with the team: courses, trainings, corporate events — all at the expense of the company. paid training. Responsibilities: accept and process incoming, outgoing calls and chats; advise customers on new, modern devices; place orders; carry out cross-selling as needed; receive feedback from customers and enter it into the CRM system. We are very much waiting for you if you are: courteous and respectful to people, always open to dialogue; not afraid of stressful situations and able to solve problems in a balanced, but quick manner; fluent in Ukrainian (foreigners will be an advantage!); ready to perform tasks and actively propose new ways to solve them; possess PK at the level of a confident user;