Information Technology Support Administrator in Plarium

This position involves working at our office in Lviv.Plarium is an international developer of award-winning mobile and desktop games. More than 1300 of our specialists work remotely or at offices in Israel, Ukraine, and Poland.RAID: Shadow Legends, Mech Arena, and our other 18 massive titles unite more than 500 million players worldwide. With over 15 years’ experience, we strive for boundary-pushing gameplay and graphics. We pair this with our dedication to innovation through analytics, marketing, and community interaction.We are looking for a talented IT Support Administrator to join our IT Support Department, which consists of eight specialists and is responsible for the technical maintenance of office equipment, information security, and for managing and upgrading workstations of Plarium employees.The successful candidate will join a team of four specialists working at our Lviv office and interact with all the studio departments.ResponsibilitiesProviding technical support for employees working in different countries and officesInstalling, configuring, and troubleshooting both hardware and software on user workstations (Windows and macOS)Installing, configuring, and carrying out preventive maintenance on office equipmentSetting up iOS and Android mobile devicesTesting new software and office equipmentInteracting with service centres regarding equipment repairsUndertaking maintenance for audio and video equipment (including projectors, smart TVs, and other media devices)What we expectExperience administering Microsoft IntuneExperience working with Windows and macOSKnowledge of computer architectureExperience assembling and configuring computers to carry out different rolesExperience servicing laptops and other office equipmentEnglish language skills at the intermediate levelDesiredExperience with installing and configuring 2D and 3D graphics editorsKnowledge of general aspects of software licensingExperience in communicating with service center customer support agents and software manufacturing company representativesExperience purchasing spare parts and keeping warehouse records​Experience administering in JAMFBasic knowledge of network technologies and domain networks ((DNS, DHCP, VPN, TCP/IP, and Group Policies)What we offerOfficially registered full-time employmentMinimum of 25 calendar days of paid vacation annually, separately paid public holidays, and additional paid leave for specific needsMedical support and fully paid leave if you or your child are sickReimbursement for the cost of a coworking spaceIndividual development plan and regular feedbackProfessional seminars, workshops, courses, and internal training programsOpportunity to take an interest-free loanCounseling with psychologists and mental health workshops Reimbursement of gym membership fees, and running club Show more Show less Посадовий рівень Старший середній рівеньType of employment Full time Job duties Information technologies and Administration Industries Computer games