We are a Ukrainian team that creates innovative solutions for safe and efficient business. We protect against cyber threats, strengthen the infrastructure and ensure data privacy. Unleash your potential with us! We not only create innovative solutions, we create the future together with you. Exciting tasks, a creative approach and limitless opportunities for development - here you can realize your ambitions! Duties: registration and processing of requests from customers within the framework of t
We are a Ukrainian team that creates innovative solutions for safe and efficient business. We protect against cyber threats, strengthen the infrastructure and ensure data privacy. Unleash your potential with us! We not only create innovative solutions, we create the future together with you. Exciting tasks, a creative approach and limitless opportunities for development - here you can realize your ambitions! Duties: registration and processing of requests from customers within the framework of the 1st line of technical support, detection, response and analysis of IT violations and incidents (SOC) solving IT support tasks - IT systems and tools: monitoring and control of system status; diagnosis and resolution of incidents. implementation and testing of: infrastructure services; network solutions; server equipment; information security systems. development of project and work documentation; development of algorithms and scenarios (scripts) for IT automation / IT tasks; conducting educational presentations. Expectations from the candidate: higher education, knowledge of the principles of building and functioning of networks and TCP/IP stack protocols, knowledge of the Windows and Linux OC model, knowledge of the OSI network model, automation experience (bash, python), understanding of the basic principles of IT, knowledge and desire to understand new software, technologies, problems, etc., stress resistance We offer: variable schedule with night shifts and weekend shifts! exclusively office work schedule; comfortable office of the Sigma business center with reliable underground shelter and the availability of uninterrupted Internet, water supply and electricity; medical insurance, after the trial period; 22 working days annual paid vacation and paid sick leave; all necessary equipment for work; friendly team and open management; training and mentoring; opportunities for development, both personal and professional! Interview process: Call with the recruiter >>> interview with the team >>> final interview >>> offer We are looking for a talented, hardworking and ambitious engineer to join the team and have an exceptional opportunity for professional growth. Join our friendly IT team!