Information and technical support specialist in CONTO UA

Direct Message of the Participant who posted the vacancy with Conto UA Tanya biletska Tanya biletska HR manager Conto is the best professional team in Ukraine for the implementation of BAS accounting and management systems. Our experience and skills are highly appreciated by Ukrainian leaders of the national economy. The client service department promotes and sell BAS software support services for accounting, trade accounting, production, and electronic services - electronic document circulation, reporting and others.   We are looking for a proactive and sociable client service manager that will become the face of our company in communication with clients, provide a high level of service and help build long -term partnerships. If you are focused on people, you can find a decision quickly and want to develop in the client service, we will be glad to see you in our team! Responsibilities: Respond to customer requests through phone, e -mail, messengers. Advise clients on services, help in choosing the best solution. Quickly solve problematic situations. Collect customer feedback to improve the quality of service. Return of customers who have abandoned the company's services; Maintain a customer database up to date. Requirements: Customer support experience, desired in IT services. Knowledge of BAS products, ITS client service: destination, functionality, use (will be an advantage).  Ability to communicate and find an approach to customers. High level of responsibility and organization. The desire to study, work in a team, be aimed at the result.   We offer: competitive wages and bonuses on the results of work. Opportunities for professional development and career growth. Friendly team and support at all stages of work. Convenient office or ability to work remotely (by agreement). Corporate events and training. Leave 20 working days a year.  We are considering all resumes and keeping full privacy. Resumes up to 5 working days.  We are waiting for your resume and we will be glad to get acquainted closer!  Show More Show LESS Official level Basic level Type of employment Full -timeIndustry IT services and IT consulting