Head of e-com customer support IT department in Bank Kredit Dnipro, AT

Bank Credit Dnipro JSC — a universal bank offering a full range of financial and banking services — invites to its team Head of e-com customer support IT department

Work schedule: five-day work week, Sat., Sun. - weekends

Position tasks: Organization of technical support from the Bank for integration and support of clients in the direction of e-com

Main functional duties:

• Providing advice to partners (merchants, PSP) regarding connection to the Bank's payment gateway, payment methods , site requirements;
• Providing technical support to partners for unfinished operations, errors that have occurred;
• Monitoring traffic conversion in the E-commerce direction;
• Participation in the Bank's e-commerce projects regarding the implementation of new and support of the Bank's existing payment solutions;
• Interaction with the Processing Center, IT division, International payment systems on issues of compliance with the requirements for transaction processing, investigation of incidents of errors, violations, etc. ;

• Participation in the creation of reports (statements of technical tasks), which are necessary for the implementation of the current work of the E-commerce direction;

• Work with the bank's IT regarding the statement and prioritization of tasks for the development and configuration of banking systems, testing of solutions.  

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  Requirements for the candidate:
• Technical education;  
• Experience in e-com technical support (preferred). 

We offer:

• Official employment and stable work in one of the leading Banks of Ukraine;
• Fixed salary;
• Social package in accordance with the Labor Code;
• Medical insurance;
• Opportunity for professional development and career growth;
• Corporate training.

Want to work in a well-known, stable company and develop - send your resume!< /b>