Head of the department of customer support and order processing in the online store (Rozetka, Prom)) in DyvoHome

We are looking for a head of customer support and order processing in an online beauty and electronics store.

?We will ONLY consider candidates with work experience. ??
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Requirements:

• experience of working in online stores from 2 years
• experience of working on Rozetka and Prom marketplaces (communication with Rozetka support, ability to process orders, work with reviews, questions and appeals)
• competent and pleasant ability to communicate with buyers in messengers and on the phone
• experience in team management

Tasks:

< li>communication with buyers, partners and contractors
• creating and improving the processes and work of the support department
• supervising the management team
• processing orders by phone and in correspondence (by needs)
• working with complaints and dissatisfied customers

Conditions:

• online work, 95% of communication takes place in Telegram
• stable salary without delays + bonuses
• mandatory career growth

Send your resumes and resumes along with motivation letters, we will consider all candidates

P.S. Nudes are not necessary, this is a test of attentiveness and proof that we are fun and creative:)