German Customer Support Specialist in GG.BET

GG.BET is a product IT company that creates one of the world's best services at the intersection of technology, eSports and entertainment. Today, GG.BET is one of the most recognizable brands in the esports industry. The company was created in 2016 by eSports fans. We play, enjoy the tournaments, follow the changes in the game and the patches. If you know what GG means, join us and develop the industry together, which is growing at a crazy pace. We are eSports! Who we are looking for: Knowledge of the German language (from Upper intermediate and above). levels of a confident user. Ability to work with large amounts of information and willingness to learn; Communicability; Willingness to work in a shift format: 2 day shifts from 7:00 a.m. to 7:00 p.m., 2 weekends, 2 night shifts 7:00 p.m. to 7:00 a.m., 2 weekends; Responsibilities: Interaction with users: providing qualified consulting assistance on the technical and financial part of products using communication channels: online chat, phone. Interaction with other departments of the company: forwarding requests to solve technical and financial difficulties of users and receiving feedback from for the purpose of further informing users; informing about identified problems or errors on supported resources. We offer: A close-knit team and an interesting environment; Interesting tasks and a pleasant reward; Soc. package: vacation, sick pay, FOP support, medical insurance, 12 sick days, birthday day off; Three work formats: full remote, hybrid or office in the center of Kyiv; Rotation program; No overtime; No micromanagement; No bureaucracy We do not support toxic relationships.