(fluent Ukrainian) Customer Support Consultant in SupportYourApp

Direct message the member who posted the job with SupportYourApp Lesita Ebrahim Lesita Ebrahim Director of Talent Recruitment at SupportYourApp #Hiring We are looking for a customer support hero for a premium service! Join SupportYourApp and start a career in an international company. Our main management principle is: "People are above everything", so you can expect our unlimited care, individual approach and support in everything. SupportYourApp is a place where you can reveal your potential, learn new skills and achieve ambitious goals. Interested? Now for more details 💛What you will do:Provide premium customer support via chat, phone and email;Search and analyze open source information according to customer requests;Apply best practices to interact with customers and build warm, long-term relationships with them;Work with confidential information of clients, adhering to security principles; Develop in a young team of specialists in logistics, aviation, tourism, banking business, hospitality from all over the world; Grow, grow and grow again. In addition to a sincere desire to help people, we expect you to have: High level of command of the Ukrainian language; Ability to clearly and comprehensibly formulate thoughts; Experience working with clients; Analytical and research skills ; Multitasking and the ability to set priorities; Positive and responsible attitude. Your advantages will be: Proficiency in English; Customer support experience; Experience with air ticket aggregators (Kiwi, Tickets, Booking Tripmydream, Skyscanner, and others); Experience with CRM systems. And we will provide you with: Flexible schedule (morning, day, evening and night shifts ) with the possibility of adaptation in case of air alarms, force majeure situations or during training; Creative and unique art office in Kyiv at st. m. Vasylkivska (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/) is equipped with everything you need to work during blackouts; Security - a shelter that has everything you need in case of air alarms; Reimbursement of expenses by taxi in case of force majeure; Compensation in US dollars; Bonus system for KPI performance; Pleasant bonuses for invitations of friends; Paid intensive internship; Management interested in your growth and long-term cooperation; Favorable conditions for self-development. Who are we? SupportYourApp is a Support-as-a-Service company that provides reliable technical and customer support services to growing companies around the world. We work with customers from over 30 countries and speak over 60 languages. We are a team of like-minded people who strive to make the world a happier place by increasing the number of satisfied customers.We are interested in the professional growth of people and invest in their development: most of our management have been promoted within the company. Join us - https://www.youtube.com/watch?v=qYb9-CXQoKQWe are waiting for your resume! Show more Show less Position level Basic level Type of employment Full time Job duties Support service Industries IT services and IT Consulting