Field Force Efficiency Analyst in Samsung Electronics

Field Force Efficiency Analyst is responsible for Sales Force compensation and bonus calculation from target setting to efficiency evaluation.  

Sales Force Management

• Define right number of exclusive Samsung representative (promoters) who are dedicated to sell TV and Home Appliance products in store
• Set right incentive for Samsung promoters with tactical weekly-base management and analysis of its sales impact
• Evaluate promoter efficiency daily and weekly base with regard to retail environment, sales dynamics and market share impact 
• Develop clear and transparent tools how to improve promoter efficiency and continuously grow and improve promoter sales result
• Manage a set of promoter performance KPIs (dashboard) on a regular basis 
• Organize and lead promoter training, evaluate their skills development and upgrade education process  

Field Team Coordination  

• Develop strategic direction and tactical focuses for field teams of regional merchandisers and trainers 
• Evaluate efficiency of field force, develop and set list of KPIs for their tactical performance management
• Organize and lead merchandisers training to develop their skills 

Documents handling

• Initial document assessment, documentary issues handling, pre-approval processing with admin departments 
• Handling all the necessary documentation and hard copy forms, contracts, etc., for the efficient, cost-effective execution in line with company policies

What does success look like?

• A ‘can do’ and positive attitude, and the ability to perform well under pressure, always providing the customer with more than they were expecting
• The ability to stop, review, measure and document challenges/opportunities and bring them to the attention of the relevant stakeholders for support and resolution
• Be able to cope well with change and the ambiguity which may exist while change is effected
• The ability to put the customer and their experience/journey first

Benefits of working here at Samsung include:

• Hybrid working with flexible hours
• Bonus Scheme
• Great development opportunities: corporate and external trainings; global company networking for professional and personal growth
• Holiday - 28 days per annum plus bank holidays
• Access to discount shopping portal
• Сanteen coverage onsite  
• Company benefits package: health and life insurance; corporate doctor company support forsports and recovery; employee personal support (marriage, child birth etc.)

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Interested? Send us your CV!

Our People Team will consider your application and if you meet the position requirements, will contact you for further steps.