Feedback manager in Hirvio

 Your responsibilities:

• Monitoring reviews on sites, platforms and social networks;

• Answers to customers in a polite and professional manner;

• Transferring requests to relevant departments (logistics, service, support);

• Analyzing recurring problems and preparing short reports;

• Monitoring so that each client receives an answer.

Who we are looking for:

• A person with competent writing and a friendly tone of communication;

• Attentive, stress-resistant and non-conflict specialist;

• Preferably - with experience in the field of service or support, but not necessarily;

• A PC user who learns quickly and easily navigates online platforms.

We offer:

• Stable pay and the possibility of bonuses;

• Convenient schedule 11:00 - 20:00 5/2;

• Work in a comfortable office or the possibility of partial remote work (upon agreement);

• Training and support of the manager;

• Friendly and calm atmosphere in the team.

Do you want to join?

Click "Respond" and we will contact you in the near future!