Engineer/Leading Engineer of Technical Support. in Informaciyno-obchislyuvalniy centr Ministerstva socialnoyi politiki Ukrayini

SE "Information and computing center of the Ministry of Social Policy of Ukraine"-is looking for a technical support department/leading engineer of the department of technical support.

· wages without delay; : 400 "> · Annual leave 28 days + 4 days of leave + wellness payment to the main part of leave;

· Required Technique of Work Day, training to work with software and knowledge base;

· Career growth.

· Accept and process users by phone and in Service/Help Desk, advise users;

· Provide technical support for users remotely;

· Preparation/Replacement of PC employees, installation of OS with all by corporate standards;

· Preparation/Replacement of employees;

· Preparation of employees' workplaces, installation of equipment, phones, cable laying;

· Management of user accounts;

· Writing instructions for end users;

· Maintenance of PC and Office equipment, conduct primary diagnostics and eliminate malfunctions in the work of computer equipment of the office 100+

· Diagnosis and troubleshooting of software;

· Interaction with network engineers, infrastructure and virtualization engineers;

· Informing the emergency situations of interested specialists and managers in accordance with the documentation of the quality management system;

· Participation A and IT projections of the company

Requirements for Candidates:

· Knowledge of Windows Desktop OS at the Administrator level

· Understanding the principles of NAT, DHCP, DNS

· Understanding the work of Pop3 postal protocols, IMAP, SMTP, etc.

· Windows Server, AD, DNS, Terminal Services

· Setting up network equipment

· Understanding the principles of PC diagnostics

· SCS laying experience, patches of patches

· Keeping technical documentation

· Will be a plus:

· Practical experience with CCTV systems

· Management of IP telephony systems

· Availability of experience in working with virtualization technologies VMware

· Experience with monitoring systems.

Respect and tolerance to users, communication skills

Free Knowledge in Ukrainian, Writing and Oral Literacy

For more information, please call:

If you meet the requirements of the vacancy, respond and we must be with You will contact you.