Email Marketing Specialist in YOCTO

YOCTO is an Email, SMS, Direct Mail, and Mobile Marketing agency that works with health and wellness brands. Our clients include companies like Kilo.health, BetterMe, Miracare, Healf, Heights, Elo.health, and many other premium brands. We pride ourselves in being the industry's most client-centric agency, and our stats prove it:Our average client lifetime is 17+ monthsOur primary new source of business is client referralsWe currently have so much new business coming that we're finding it difficult to hire people fast enoughIn our first year doing business, Klaviyo invited us in their Partner Advisory Council, and we're very well connected in the industry ecosystem, getting priority access to new features, tools, and information that other agencies simply don't learn about.We're now seeking for a full-time Klaviyo Email Specialist to join our remote team.Klaviyo Email Marketing Specialist Role Overview:You will report directly to the Director of Client Services. You will be directly (hands-on) managing 3 to 4 e-commerce brands, with the help of a Marketing Coordinator, a Conversion Copywriter, and an Email Designer. The role will require technical proficiency, analytical skills, and creativity. Key Responsibilities:You will be the primary point of contact for the clients you manage directly.You will present a performance report every 2 weeks, per client, emphasizing actionable, data-driven insights and clear next stepsYou will design high-performing automations and user journeys, ranging from simple lead conversion and customer onboarding flows, to subscription-related and loyalty workflows, to completely custom bespoke strategiesYou will develop content calendars and write clear campaign briefs for our content team, guiding them to produce the best possible content they can so we hit performance targets Like everybody else, you will be the face of YOCTO. This means you will keep yourself accountable to the highest standard of work so we can maintain our spotless reputation in the industry. Qualifications:1 to 3 years of hands-on experience using Klaviyo, in either a) an ecommerce email/sms marketing agency or b) in-house e-commerce brand. Experience working with CPG / subscription-based business models is a big plus. Exceptional communication skills, high empathy, and meticulous attention to detail.Strong analytical skills and ability to interpret and act on data, including channel data (e.g., Klaviyo metrics), ecommerce data (e.g., Shopify metrics), and customer-level data (e.g., cohort analysis, purchase latency analysis, etc.). Proficient with digital collaboration tools, specifically Slack, ClickUp, Gsuit, and eagerness to adopt new technologies. Other Considerations:This is a 100% remote contractor position; you will be responsible for your own taxes and social security.Weekday availability is required. The starting work hours range from 9AM-11AM and end at 5PM-7PM. We have a flexible day-off policy (if you need it, take it).We value results over efforts, relentlessness, and radical transparency with each other.Please submit your application via this role description. Our team will review and reach out to candidates who align with our vision and requirements. Show more Show less Position level Basic level Type of employment Full time Job duties Marketing and Sales Industries Advertising services