Delivery Manager (Middle) in Raiffeisen Bank Ukraine

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams, which consists of over 800 professionals. Every day, we work hand in hand so that more than 2.7 millions of our clients can receive quality service, use the bank's products and services, and develop their businesses because we are #Разом_з_Україною.You will join DRAIF team — Big data platform for data engineering, data analysis and data scienceYour future responsibilities:Work closely with the Product Owner and team to define the Product Stream backlog and the Release PlanEnsure that the delivered solution fits the overall IT strategy and IT goals/tasks are reflected in the Product BacklogProvide technical and IT-related strategic input for the respective business areaFirst escalation instance on the IT side for Product Owner and IT (Team)Ensure proper involvement of all IT roles, IT resource management for TeamIT internal alignment of IT standards and documentation required for Team setupAccountable for delivery of Product Stream IT deliverablesManage IT risks and technical interdependenciesTimely provision of necessary accesses for team members and access procedures simplificationYour skills and experience:3+ years of relevant professional experience IT/ financial/banking industryGood IT management skills and understanding of IT processes (Change Management, Release management and others)Strong problem-solving skills, attention to detail, and a result-oriented mindsetExcellent interpersonal communication, negotiation, and meeting facilitation, problem management skillsBasic knowledge about microservices, CI/CD pipeline, AWS, SQL, Jira, Confluence, Miro(or similar), PowerPoint(or similar)Knowledge of Scrum, Kanban, Waterfall methodology, roles, activities, and process outputs for software developmentEnglish level — Intermediate (or higher)We offer what matters most to you: Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen BankSocial package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newbornsComfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massagesTraining and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubsCareer opportunities: we encourage advancement within the bank across functions Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, FlinkSupport program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank's veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by ForbesWhy Raiffeisen Bank?Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif's team because for us YOU matter! One of the largest lenders to the economy and agricultural business among private banks Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UAThe largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)One of the largest IT product teams among the country's banks One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023. Opportunities for Everyone: Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clientsAt Raif, we support principles of diversity, equality, and inclusivityWe develop programs to support defenders. You matter at Raif! Want to learn more? You matter at Raif!Want to learn more? Follow us on social media:Facebook, Instagram, LinkedIn____________________________________________________________________________________________________________________________________Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною.Ти приєднаєшся до команди DRAIF — Big data пратформа для data engineering, data analysis and data scienceТвої майбутні обов'язки:  Тісна співпраця з Продакт Овнером і командою для визначення Product Stream backlog і Release PlanПеревірка, що надане рішення відповідає загальній стратегії і ІТ цілям/задачам, які відображаються в Product BacklogВпроваджувати технічні та ІТ стратегічні рішення для відповідної бізнес сфериПерша ескалація інсталяції ІТ для Product Owner і IT (команди)Забезпечити належну участь для всіх ІТ ролей та управління ІТ ресурсами для командиВнутрішнє узгодження ІТ стандартів і документації, необхіжної для командиВідповідальний за виконання ІТ завдань в рамках Product Stream Управління ІТ ризиками і технічними взаємозалежностями Timely provision of necessary access for the team and simplification of access procedures Your experience and skills: 3+ years of experience in IT/ finance/ banking Strong IT management skills and understanding of IT processes (Change Management, Release management and others) Strong problem solving skills, attention to detail, and results-oriented approach Excellent interpersonal, negotiation, negotiation and problem management skills Basic knowledge of microservices, CI/CD pipeline, AWS, SQL, Jira, Confluence, Miro (or similar), PowerPoint (or similar) Knowledge of Scrum, Kanban, Waterfall of methodologies, roles, activities and results process for PZEnglish level — Intermediate (or higher) We offer what is important for you: Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. In addition, we have a referral reward program for attracting new colleagues to Raiffeisen Bank. Social package: official employment, 28 days of paid leave, additional "decree" for dads, and financial assistance for parents when children are born. Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment. Wellbeing program: health insurance is available for all employees from the first day of work; consultations of a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office. Learning and development: access to more than 130 online learning resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. Cool team: Our colleagues are a community that welcomes curiosity, talent and innovation. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs. Career opportunities: We encourage promotion within the bank between functions. Innovations and technologies. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra, security), Swift (IOS), Kotlin (Android). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. Support program for male and female defenders: we save jobs and pay the average wage to the mobilized. We have a support program for veterans, and the Bank's veteran community is developing. We are working to increase the awareness of leaders and teams on the issues of returning veterans to civilian life. Raiffeisen Bank recognized as one of the best employers for veterans (Forbes) Why Raiffeisen Bank?  Our main value is people, and we give them support and recognition, teach them, involve them in changes. Join the Raif team, because YOU matter to us! One of the largest lenders to the economy and agrarian business among private banks Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, Delo.UA The largest humanitarian aid donor among banks (Red Cross of Ukraine, UNITED24, Superhumans, SMILYVI) One of the largest IT product teams among banks in the country One of the largest taxpayers in Ukraine, 6.6 billion hryvnias were paid for 2023 Opportunities for everyone: Rife is guided by principles that focus on people and their development at the center attention of 5,500 employees and more than 2.7 million customers. At Rife, we support the principles of diversity, equality and inclusiveness. We develop programs to support defenders. At Rife, you matter! Do you want to know more? - Follow us on social networks: Facebook, Instagram, LinkedIn  Show more Show less Position level Senior secondary level Type of employment Full time Job duties Management and Industry Industries Non-profit organizations and Primary and secondary education