Specialist in working with data (knowledge of SQL) in IPLAND

IPLAND is an international product IT company. We open new non-standard ways of solving business challenges by providing global cloud services (SaaS) based on the sharing economy and the capabilities of artificial intelligence.

In addition to creating innovative software products, we provide a full cycle of services for their use: launch, training, administration, development and automation of customer processes, technical support and business analyst consultations.

Our main specialization is improving the efficiency of business processes of manufacturers, distributors, merchandising agencies and retail chains in the CPG (including FMCG) and pharmaceutical industries.

• 130+ employees in the team;
• 160+ clients in 8 countries, including: PepsiCo, Coca-Cola, Nestle, Shell, Nemiroff, Philip Morris and others;
• 15,000+ users of our services;
• Gold partner of Microsoft.

It is important for us:

• Enthusiasm - making customers happy is possible only by being in love with your business;
• Trust - as a foundation for building all relationships in the company and beyond;
• Sense of beauty - attitude to quality in all its manifestations;
• Simplicity - simplicity does not require explanations.

Professional and personal competencies:

• Experience of working on the second line of technical support or in a similar role for at least 2 years;
• Experience of writing complex SQL queries and conducting data analysis;
• Knowledge of the basic principles of working with databases and error diagnosis;
• Excellent communication skills and the ability to work in a team;
• High analytical skills and attention to detail;
• Ability to quickly learn and adapt to new technologies and processes.

Would be a plus:

• Knowledge of Python, Power BI;
• Experience with application management systems (for example, Jira Service Management);
• Knowledge of the English language at the level enough to read the technical documentation.

Main tasks:

• Setting up the IT system in accordance with clearly defined tasks;
• Processing and resolving user requests sent from the first line of support;
• Diagnosing and eliminating complex technical problems;
• Writing and optimization of SQL queries for data analysis and error elimination;
• Interaction with the development team to solve complex technical problems.

Working conditions:

• Remote or hybrid mode of operation, there is an opportunity to work permanently in the office;
• Office in Kyiv, 15 minutes' walk from the Svyatoshyn metro station, equipped with shelter and everything necessary for autonomous work under time of power outages and blackouts;
• Work schedule from Monday to Friday from 6:00 a.m. to 3:00 p.m., in winter time from 5:00 a.m. to 2:00 p.m.;
• Free parking for cars, motorcycles and bicycles;
• Partial compensation of health insurance after completing the probationary period;
• Paid vacation 21 working days and sick days;
• 12 additional days off per year;
• Privileged discount card of the WineTime chain of stores.