Data analysis specialist in Kyivstar/Kiyivstar

We are looking for a specialist who has analytical skills, knows how to work with large databases, configure reports, highlight areas of development.

This role has a significant impact on the development of service in all customer contact channels.

Main duties:

• Develop and prepare reports , dashboards, prepare conclusions and recommendations on opportunities;
• Structure and analyze data on service support of the client base of small, medium and large business segments (B2B);
• Analyze the dynamics of the behavior of the subscriber base, identify patterns and trends;
• Monitor deviations in the implementation of planned and budget indicators of directions, analyze the reasons, prepare relevant conclusions and comments;
• Participate in the development of business cases for launching or strengthening initiatives , aimed at the quality of service and customer retention;
• Prepare regular and one-time reports, analytical presentations.

Needed skills:

• Ability to quickly and deeply systematize information;
• Strong analytical skills (research and generalization);
• Systematic and logical thinking;
• li>Ability to express thoughts competently;
• Experienced user of MS Office (MS Project, MS Excel, MS Word, MS PowerPoint, MS Power BI);
• Proficiency in analytical methods;
• Business orientation and metrics orientation, hands-on experience in analytics;
• Experience with large databases.

Why Kyivstar:

• Barrier-free space - we respect your personality and help make work a pleasant part of life;
• Flexible work schedule, hybrid work format;
• Basic social benefits and even more;
• Opportunities for development and career management;
• Mental and emotional support programs for you and your family;
• Easy adaptation - we are close to the first call;
• Care and support of Defenders: support programs for the military, veterans and their families "4.5.0. At last at home";
• A responsible company that supports the country, society and the army.

Join Kyivstar, because this is your new comfort zone in professional life!