Cyber Security Operations Coordinator in SoftServe

WE ARESoftServe is a global digital solutions company headquartered in Austin, Texas. Our associates work on 2,000+ projects with clients in the USA, Europe, and APAC region. We are about people who create bold things, make a difference, have fun, and love their work. Our mission is to be a valuable partner for our clients (from start-ups to large enterprises) – we measure our success by our clients' success. We are a global team working globally and developing advisory and consulting services.Our Cyber Security Operations Center (CSOC) team is working on integrating security operations and practices globally inside the organization. We monitor, prevent, detect, investigate, and respond to cyber threats around the clock.Our team implements the organization overall cybersecurity strategy and acts as the central point of collaboration in coordinated efforts to monitor, assess, and defend against cyberattacks. We aim to share our experience with customers and provide them with on-demand consulting services based on our knowledge and gained experience.IF YOU AREA strong cybersecurity professional with solid experience in main IT processes (Incident Management, Problem Management, Access Management, Vulnerability Management, etc.)Experienced in managing cybersecurity incidents as a part of a security incident response teamConfident in creating and maintaining the Incident Response Plan and corresponding security playbooksAware of presentation design, direction, and production, along with excellent creative skills and innovative spiritAdept at creating comprehensive security, IT evaluation, and maturity reportsFamiliar with main IT security concepts, tools, and techniques used to protect IT assets inside organizations (SOC, SIEM, EDR, IPS/IDS, SOAR, etc.)Knowledgeable of cybersecurity frameworks, standards, and best practices (ISO 27001/27002, PCI-DSS, HIPAA, NIST, MITRE ATT&CK, OWASP SAMM, etc.)Experienced in a client-facing role within the information security domainCapable of maintaining daily communication with English-speaking colleagues at workSkilled in Adobe Creative Suite: Illustrator, Photoshop, and InDesign (will be a plus)Having any relevant IT certifications (nice to have)AND YOU WANT TOLead the 24/7 Cyber Security Operations Center (CSOC) team, assign tasks, track security events in SIEM Splunk Take charge during cybersecurity incidents and ensure timely execution of CSOC activitiesCoordinate incident resolution, communicate with IT teams and managementAnalyze SIEM data, improve controls, and reduce false positivesManage documentation and assess root causes of incidentsHandle problem management, ensuring prioritization, classification, and resolutionParticipate in CAB meetings, reviewing service documentation and cloud securityCommunicate risks to stakeholders, manage security scores on vendor platformsReport to InfoSec Director and CISO on cybersecurity incidentsMentor CSOC newcomers and maintain the team’s knowledge baseTOGETHER WE WILLSupport your technical and personal growth — we have a dedicated career plan for all roles in our companyCare for your and your family’s wellness with a health insurance packageHave access to 11,300+ learning solutions with SoftServe University and Udemy BusinessTake part in internal and external events where you can build and promote your personal brandGain certifications from leading providers (Google, AWS & others)Give you access to experienced specialists who are very willing to share their knowledgeCare about your individual initiatives — we are open to them, just come and share your ideasShare many other advantages: attractive salary, a modern office, a package of benefits, language classes SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Інформаційні технології, Консалтинг і Служба підтримки Галузі ІТ-послуги та ІТ Консалтинг