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Customer support team lead in Supplax

16 April

46 views

Supplax

Supplax

0
0 reviews
Without experience
Full-time work

Translated by Google

Suppplax is an American company with a 5-year history. Remote back office for companies engaged in renovation of homes in the US. ? now we are in search Customer Support (USA). Therefore, if you consider guiding roles and ready/-a to study and start an activity with Customer Support Manager-this vacancy for you.? Style = "Font-Weight: 700"> High Service level, as well as effective Coordinate Support command. You will be responsible for strategic planning, improving the processes of support

Suppplax is an American company with a 5-year history. Remote back office for companies engaged in renovation of homes in the US. ?

now we are in search Customer Support (USA). Therefore, if you consider guiding roles and ready/-a to study and start an activity with Customer Support Manager-this vacancy for you.? Style = "Font-Weight: 700"> High Service level, as well as effective Coordinate Support command. You will be responsible for strategic planning, improving the processes of support of masters, mentoring team members, collecting feedback and resolving conflicts. ??

Customer Support: Goal setting, Efficiency Control, Mentorism.

  • Participation in
  • Solution of conflict situations between masters and other departments, participation in critical cases. 700 "> Automated processes of interaction with craftsmen (such as holidays, anniversaries, etc.). The company management for Coordination of strategic goals. Style = "font-weight: 700"> 16:00 to 24:00 (Kiev time), Monday to Friday.
  • Salary: on the results dollars ).
  • career growth : Ability to influence the formation and development of the department. 700 "> Initiative , Development and Cooperation . Ideal Candidate:

    • Has experience in positions Team Lead or Customer Support, Recruiting or logistics .
    • English level-C1: free spoken and hearing, because communicating with masters. Tasks, Analysis of indicators and reporting .
    • has developed long-term relationship and work efficiently in a team.

    https://bit.ly/team_lead_usa_robota so that we can get acquainted with you. Your answers! FONT-Weight: 400 "/>

    • Translated by Google

    Without experience
    Full-time work
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