Customer Support Specialist (Polish language) in Yellow Stone

Yellow Stone is a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high-quality products, solutions and services in the field of information technologies.

We are looking for a Customer Support Specialist with knowledge of the Polish language to join the team!

Your responsibilities include:

• Provide high-quality customer support through outbound calls and mail.
• Respond to customer inquiries and resolve customer issues .
• Transmitting requests to resolve technical and financial difficulties of users and receiving feedback for further support of users.
• Reporting of detected problems or errors on supported resources.
   < /li>

Our ideal candidate:
 

• Proficiency in Polish (level B2 and above).
/li>

We offer:
 

• Remote work format;
• Work schedule 5/2 from 10 a.m. to 7 p.m., floating weekends.
• Competitive salary + bonuses, stable payments;
• Opportunities for professional growth and career development in the company.
  permanent practice and language improvement (communicating with natives);
• 16 paid vacation days + additional day off on Birthday;
• 22 paid days off;
• medical insurance (after 6 months of work);
• education and development (lectures, trainings, courses, guest speakers and electronic library);
• volunteer activities (donation, helping animals, charity auctions and much more);
• work in a strong team, thanks to which you will definitely gain new knowledge and skills;
• constant support of your supervisor, team leader and team leader;
• referral program.
  
   

We are waiting for your feedback and will be happy to invite you for an interview!