Customer Support Specialist in Amiy

Direct Message of the Participant who posted the vacancy with Amiy Doorina nishevci Doorina nishevci HR Manager | Talent Acquisition | DRIVING SUCCESS THRUGH Exceptional Hiring | We're Looking for A Costumer Success Specialist Who has a strong it background and can brring their expert in Customer Service to Help US Grow and Support Our Valued Customers. If you're an experienced Problem-Solver with a passion for Delivering Exceptional Service, We'd Love to Hear from You! Key Responsibilites: Build-Strong Relationships: Customers to Enseure Satisfaction and Success with Our Product.onboarding & Training: Guide New Customers Through The onboarding Process and Offer Ongoing Training Ton. Service.Customer Renction: Proactiely Address Customer Conceerns and Ensure They're Achieving Their Desired Outcomes to ReduCe Churn.problem Solutions to Customer Challenges and Handling Tickets Effectvely.ProActive Communication: Regularly Check in with Customers to Provide Helpful Tips, Updates, Ansure. Adoption & Growth: Identify Opportunities to Usel or Cross-Services that Meet Customer Needs, While Supporting Their Overall Growth.Collaboration with Sales: Work Worth. Feedback and Enseure Seamless Transitions Throughout the Customer LifeCycle.data-Driven Insights: Use Customer Data to Offer Valuable Impr. We're Looking for: Customer-Oriented Mindset: You Are Focused On Delivering Top-TIER Customer Support While Knowing How to Professionally Handle Challenging Situld To Handle Customer Inquiries Related to Hubspot or Similar Tools.Sales Savvy: You have A Strong Sales Acume and A Track Record of Delivering Results, With Experty in IDERIPYCING INTYPING INTYPING AT LEAST 2 YEARS OF Experience in Customer Success or Support (Prefertably Within An Agency or Saas B2B Environment) .good English: Clear and Effective Communication Is KEY writing in English.why you'll love this role: work with a supeporete team in a collaborative, remote environmentGreat opportunity to leverage your customer success Goals While Contribution to the Growth of the Businessif You're Based in Ukraine and You Have The Experience, Skills, and Passion for Customer Support and Success, We'd LOVA TO DE HEARYou! Apply Today. Show More Show LESS Official level Senior average Type of employment Full -time Job responsibilities Accounting/audit and business development Industry IT services and IT consulting