Customer Support Specialist in Elbax

Meet Elbax! We make cool mobile apps, and people have downloaded our stuff over 50 million times. Our favorites to make? Photo/video editors (some even use fancy AI) and Health&Fitness apps.

Why do we think our apps rock? Simple: We've got some of the best people making them. We want every person on our team to grow, feel important, and be proud of what they do.

The Job:

We are looking for a Customer Support Specialist whose responsibilities will include:

- Responding to reviews on AppStore and Google Play;

- Handling user requests;

- Maintaining FAQs for internal and external use.

We expect you to:

- At least 1 years of experience in the same position;

- Attention to detail and ability to find a personalized approach to each user;

- Ability to work in a team and communicate effectively with other departments;

- Ability to learn quickly and adapt to new conditions and changes;

- English proficiency at an Upper-intermediate level or above.

Why Join Us?

✔️Portfolio of mobile products in trending niches with high product performance.

✔️No bureaucracy - we are flexible and quick in decision-making.

✔️Bonuses based on performance.

✔️Freedom of decision-making - if a new idea/strategy is justified, we immediately start working on it.