Customer Support Specialist in SKELAR

Skelar IT companies according to the rules of venture investment. We collect strong teams together with our funders to run Tech-Business and win in global markets. = "FONT-WIGHT: 600; FONT-STYLE: INHERIT"> Customer Support Specialists to one of our businesses .

Basic Tasks on this role: < - Answer Customer Requests through Email, Phone Calls and Chats;
- Solving Customer Problems with Professionalism and Goodering;
- Collecting customer reviews to improve our products and services;
- attention to details when collecting information for escalation of complex requests for appropriate teams (technical support, billing, grocery department); product to help them achieve the best results.

What is important to us:
-from UPper Intermediate English (B2+), Called and Written: Pay attention that this item is first in the list, it is very important to us! <-a deep understanding customers and desire to help them achieve their goals;
- strong empathy and ability to communicate effectively with clients;
- flexibility to work in shift graphics (including night changes - up to 8 nights per month).

-the ability to adapt to constructive feedback and the ability to give such a feedback. FONT-Weight: 300 "> What do we offer:
- Development and Growth: Compensation for external courses, access to internal curricula and libraries, English courses.
- CARE OF YOUR Health: paid hospital, 18 days of vacation per year, health insurance after probation.
- competitive salary: Ability to view wages.
- Advantages from Company: Free access to our products.
- r Network work schedule: Ability to work in different changes.

Skelar Foundation created by company employees. Within the initiative, we create and finance projects that contribute to overcoming the consequences of war and the restoration of Ukraine. Markets and Work for Victory of Ukraine

For this created every opportunity within our Venture Builder:
-8 infrastructure teams that help startupam Close any questions: from recruitment to finance and legal issues.
-a community of faunders who have already launched more than one business and can share practical experience.
-internal clubs in professional areas: marketing, development, finance , recruiting.
-trainings, courses, attending conferences. Style: Inherit ">