Customer Support Specialist in Join UP!, grupa turistichnih kompaniy

Do you want to work in tourism? Then come to us!

What does it mean to work at Join UP?!

It means being part of a cool team, getting support in implementing your boldest ideas and projects, not following trends, but creating them and having everything , to become better and better professionals in the field of tourism every day.

Yes, Join UP! — it's not about working in an office from nine to six, it's about constant development, professional growth that will bring satisfaction, about the opportunity to do really iconic and important things. After all, isn't it the best job in the world to make people's travel dreams come true?

Basic< /b>responsibilities:

• Process tourist/passenger requests
• Interact with partners to resolve issues tourist
• Work with the reservation system (confirmation of reservations, making changes, informing tourists about changes, etc.)
• Take incoming calls
• Find and propose optimal solutions for clients
• Provide consultative support to clients/prospects< /li>
• Make outgoing informative calls

What we expect:

• Ability to learn
• Customer orientation
• Fluency in the Ukrainian language
• Proficiency in English at level B1 and above
• Experience as customer support or experience in the tourism and hotel-restaurant sector will be a plus

We offer:

• Official employment
• < em style="font-weight: 700">Hybrid/remote work format
• Variable schedule, 3-4 shifts per week ( there are night shifts)
• The opportunity to be involved in the development and transformation of the travel industry
• The opportunity to propose and implement your ideas
• Medical insurance on favorable corporate terms
• The opportunity to study at the Grow UP corporate university and the opportunity toorganize external trainings
• Your corporate online library
• The possibility to travel under special conditions
< li style="font-weight: 400">The best team, where there is an atmosphere of care and support and with which you can learn and develop every day

Do you want to be part of our team? Well, don't delay, just send your resume now.

By sending your resume, you provide LLC "JOIN AP!" consent to the processing of personal data specified by you in your resume and/or in the cover letter to it. The personal data provided by you are processed for the purposes of processing your resume, considering your candidacy for a vacant position, and further possible communication regarding the occupation of a vacant position. LLC "JOIN UP!" is the owner of the personal data base, which will include the information specified in the resume. We process personal data in accordance with the provisions of the Law of Ukraine "On the Protection of Personal Data".

You, as a subject of personal data, enjoy all the rights defined by Article 8 of the Law of Ukraine "On the Protection of Personal Data". To exercise the rights defined by the Law, you can contact LLC "JOIN AP!" with a written request, sending it to the legal address of LLC "JOIN AP!" or by emailing to resume@joinup.ua.