Customer Support Operator in QA Factory

Congratulations! You have the opportunity to become a part of our company. Do you want to master effective communication techniques and learn to interact professionally with clients? Then this vacancy is for you! queries quickly and efficiently. We understand that client support experience is not all, so they are ready to teach, support and develop every new employee.

we offer:
learning from scratch - you will gain all the necessary knowledge and skills to communicate with clients. We will teach you to work with objections, to respond properly to non -standard situations and to find decisions that will satisfy customers.
career growth - we support initiative people and encourage their development. Here you will be able to climb a career from the operator to the team leader or service manager.
Friendly atmosphere - Our staff are not just a team, but a real family, which appreciate mutual assistance, support and respect. a fee that depends on your results. We also have bonuses and bonuses for quality work.

Your responsibilities:

• To provide quality support for our customers through various communication channels (telephone, e -mail, chat).         
• Prompt Solution of Customer Appeals and Questions, providing a high level of service.
• record records and registration of appeals in the internal accounting system. Candidate?

• The ability to maintain calm and effectively work in difficult or conflict situations.  

• experience in the field of customer service or similar activity (will be an advantage). Text-Decoration: None "> developed communication skills in Ukrainian and Russian (English or other foreign language will be an additional plus).  

• basic knowledge of working with computer and programs (MS Office, CRM-systems).  

• orientation to the result and a sincere desire to help customers.  

  • Work schedule from 10:00 to 19:00, 5/2 and the opportunity to work in a modern office. (Not remotely)

If you are sociable, attentive and ready to study - we are waiting for you! PpReduce to us and you will get not only a job but also an opportunity to grow and develop in a professional environment.

Leave a response - and we will definitely contact you!