Customer Support Manager in VEChIR TELEKOM

Hi!

we Span style = "font-weight: 700; font-style: normal; text-disorder: none"> "Thok evening" - An Internet Provider operating in the telecommunications services market since 2014. We provide quality connection in Kiev as well as in Vinnytsia and Chernivtsi regions. Weight: 700; Available, simple and convenient thanks to modern technologies and service that can really be proud of. : 400; And for this we need our people-empathic, responsible and open to the new one. : 400; Customer Support, which (a) will become an important part of our team! P style = "font-weight: 400; font-style: normal"> what you will be. :

• Understand the technical nuances-to tell you how to adjust the router or restart the network to work perfectly;

Offer Customers the best tariffs and useful additional services that can make their experience even more comfortable;

• share information about favorable promotions and special offers so that clients are always aware of the best opportunities;

• To be interested in customer impressions after addressing to make sure they are satisfied with the service and if necessary-help even more. FONT-Weight: 400; FONT-STYLE: Normal "> How do we see you:

  • Experience in Communication with Customers - If you have already worked with people at least a year, it will be an advantage. If you have less experience, but a great desire to learn - also great, we will teach everything!

  • Ability to communicate clearly and politely-to make customers feel care and receive clear answers to their questions;

  • Active hearing-it is important not just to answer, but to truly hear the client and understand what he needs; ; FONT-STYLE: Normal; Text-Decoration: None ">

    Proactiveness and Wish to Help - We appreciate people who not just decide inquiries, but do everything to the client to be satisfied. = "FONT-Weight: 400; FONT-STYLE: Normal "> What do you get:

    • You will work in a team of professionals, with whom you can change the service for the better; FONT-STYLE: Normal; Text-Decoration: None ">

      Learning and Development-Courses, Trainings and Support for Your Professional and Personal Growth;

    • Everything you need for easy work-give the headset, access to CRM, VPN so that you can work efficiently; -weight: 400; FONT-STYLE: Normal; Text-Decoration: None ">

      Hybrid work format-Choice, which is more convenient for you: 5/2 (8-hour working day);  2/2 (12-hour changes);

    • If it sounds like what you are looking for-let's get acquainted!