Customer Support Representative (German, English), Remote in WOW24-7

? FONT-Weight: 400 "> Customer Support is helping customers in solving any product or services issues. The support department is a link between customers and the company, so it affects the quality of the product, the increase in sales, the desire of customers to re-buy a product, since quality support is part of the company. Europe, USA and Canada. Our expertness is that we know how to combine an innovative solution and a human Touch in every client's request. We strive to exceed the customer's expectations and instead thank you to hear "Wow"!

Why should we choose us? FONT-WIGHT: 400 ">

A friendly team, which has more than 250 professionals of their business;

Remote format of work from any corner of Ukraine and the world;

mutual assistance to achieve a common result; Tasks;

Communication 24-7 with mentors and colleagues.

Requirements :

b2+ (written and oral communication).
• High level of interpersonal communication, the ability to effectively solve customer problems, focusing on their needs and expectations. and the solution of typical users' requests. style = "font-style: normal; FONT-WIGHT: 400 ">
• Provision of fast and high quality customer support with various channels (inbound calls and letters).
• Solution or escalation of technicalthem. Style = "font-style: normal; font-weight: 400">
• Test: two months.
• Graphic: Tuesday Saturday, 11: 00-19: 00 (GMT+2). (GMT+2).