Customer Support Representative (German B2.2-C1) @ Wow 24/7 in Wow 24/7

Work format: remote Probationary period: 1 month Opportunities to work with international clients 18 days of paid vacation and paid sick days 2 non-fixed days off per week Working shifts: 1 shift - 09:00 - 18:00; 2 shift 10:00 - 19:00 GMT+3 Excellent German communication skills, both verbal and written Customer-oriented approach Analytical and strong problem-solving skills, with attention to detail Ability to multitask, work well under pressure, and according to a flexible schedule Organization and clarity in the work process Good PC user has an understanding of internet connectivity Readiness for constant changes and innovations Work format: remote Probationary period: 1 month Opportunities to work with international clients 18 days of paid vacation and paid sick days 2 non-fixed days off per week Working shifts: 1 shift - 09:00 - 18:00; 2 shift 10:00 - 19:00 GMT+3 ,[Communicate with customers via various channels such as phone, email, Providing a response to customers' inquiries, related to the usage of products, Coordinate with the team to ensure customer satisfaction and provide follow-up services as required, Participate in training sessions to broaden product knowledge and enhance customer service skills, Maintaining a positive, empathetic, and professional attitude toward customers, Processing of returns, Writing letters about out-of-stock goods] Requirements: support, Excel, poverpoint Additionally: International clients, Sick days, Paid vacation.