Customer support representative in GeeksForLess

Customer Support Representative

Schedule: Mon-Fri, 13:00—21:30 Type: Full-time, Remote (equipment provided) Project: Canadian Healthcare

Requirements

• Excellent verbal and written English

• Strong communication and soft skills

• Ability to work independently and in a team

• Strong multitasking and time management

• Analytical thinking and problem-solving mindset

• Fast learner with attention to detail

• High level of professional ethics

Responsibilities

• Provide technical and customer support via phone and email

• Troubleshoot hardware, software, email, and web application issues

• Investigate and resolve technical incidents using available tools

• Create and manage support tickets in the system