Customer Support Manager with knowledge of the German language in ClickSmart

Schedule: Full-time, Mon-Fri 9:00 am to 6:00 pm Berlin time
Salary: 1000 EUR with the possibility of further growth. Paying taxes by employee.

About us:

We are a European company that has been successfully working on the Amazon market for more than 3 years. Our team is actively developing, and we have ambitious plans for the growth of the company and business. We are looking for talented new professionals to help us provide a high level of customer service in the European market.

Main Responsibilities:

• Provide customer support on the Amazon platform through written communication.
• Resolving customer issues in a timely and professional manner.
• Communicating with customers in accordance with high service standards.
• Working with German customers taking into account their mentality and expectations.

Requirements:

• Knowledge of the German language at a level not lower than B2 (required).< /li>
• Experience and skills of written communication in German.
• Understanding the peculiarities of the mentality of German customers.
• Work experience with e-commerce projects (marketplaces or online stores) from 6 months.

We offer:

• Work in a stable European company with the possibility of professional and career growth.
• Full time Berlin time, from Monday to Friday.
• Competitive salary with the possibility of increasing income depending on the work results .

How to apply:

If you have the necessary experience and desire to work in a dynamic team that is rapidly developing, send your resume to [your email]. We would love to have you on our team!

Join us and help us reach new heights in the European Amazon market!