Customer Support Manager (Cloud Platform, German/English) in BPO company MSV Multicall

join the international team! : Normal; Span> Msv Multicall Seeks German and English To work on Interesting E-Commerce Project in the Cloud Platform Customer Support .

If you are looking for Stable Work , want to work in the area Technologies and Online Service And have the desire To Study and Develop , then this opportunity is for you!

What is responsible for:

• Education of Incoming Correspondence From Customers and Partners. FONT-STYLE: Normal; Text-Decoration: None ">

  Reception of Calls German and English. FONT-STYLE: Normal; Text-Decoration: None ">

  Writing Writing From Customers and Suppliers (Order Status, Product Requests, etc.). FONT-STYLE: Normal; Text-Decoration: None ">

  Tiket Classification and their transfer to the corresponding departments for further processing. FONT-STYLE: Normal; Text-Decoration: None ">

  Working with the Company's internal systems To obtain information and resolve customer/suppliers (directories, orders, etc.). FONT-STYLE: Normal; Text-Decoration: None ">

  Help in solving technical issues and System Error Processing. FONT-STYLE: Normal; Text-Decoration: None ">

  Transfer of Complex Tykets Level 2 Customer Support. FONT-STYLE: Normal; Text-Decoration: None "> What do we expect:

  • Possession German and English at the level B2+ .

  • Skills to Work with your computer : experienced user.

  • Basic Technical Understanding/Knowledge. FONT-STYLE: Normal; Text-Decoration: None ">

    Communicative and Developed Soft Skills .

  • Willingness to Work in the Team .

  • Accuracy and Responsibility in work .

  • Skills and Wish Self-decide complex customers and suppliers' requests. FONT-STYLE: Normal; Text-Decoration: None ">

    The advantage will be the experience or understanding of Cloud systems, web-panel settings, directories. 700; FONT-STYLE: Normal; Text-Decoration: None "> We offer:

    • Salary 44 500 UAH .

    • 8-hour working day (Mon-Fri from 09:00 to 18:00). FONT-STYLE: Normal; Text-Decoration: None ">

      Remote Work .

    • Paying Test period .

    • Health Insurance .

    • Friendly team .

    
    

    Interested in vacancy?

    Questions? FONT-STYLE: Normal; Text-Decoration: None "> Respond to our job and send your Summary Germanin the language with photos or write at the number willingly communicate with you about details!