Customer support manager in Casino.ua

Casino.Ua is an official online casino club that combines the atmosphere of parties and the world of games. Our mission is to turn an ordinary game into an unforgettable adventure. We are looking for those who, like us, strive to open up new opportunities for entertainment and give unforgettable emotions to players. If our vibe resonates with you, then let us know. We promise, with Casino.Ua you will experience a new rhythm of the game. The main tasks of the future manager of the support service: Promptly respond to customer appeals to trained players; Help solve customer issues of any difficulty; Communicate in a friendly style; Communicate with other departments to resolve customer issues; To participate in the development and improvement of processes within the team and the company; We want our candidate to: Have experience communicating with clients (on the phone, in chats, face-to-face). If there is no experience - no problem! We will turn you into a guru of positive communication; Fluent in Ukrainian; Had a good mood and a sense of victory - 24/7. You may be interested in what we can offer, such as: Competitive salary, which depends on KPI. Average — 20,000 — 27,000 hryvnias; Flexible work schedule — 2/2, 3/2, 3/3 (with a small number of night shifts), depends on your wishes, and without excessive bureaucracy and pleasant freedom of action; Official employment; Work in a comfortable office (art. Pochayna) with a bunch of goodies with the possibility of switching to a remote work format; Paid vacation, sick leave; Subscription to the gym or health insurance; English courses; Discounts from partners; A close-knit team that walks side by side to success. , reach new heights, give players unforgettable emotions — we are waiting for you!