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Customer Support Manager in A1 Telecom
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A1 Telecom
We invite you to full employment active, sociable and responsible candidates for the position of client support manager! Specialize in the provision of voice channels, sms of mailing , of cloudy ACCs for call centers and corporate customers.
- a fixed rate (depends on the results of the interview). The next wage revision is a month of internships ;
- fast adaptation in the company, learning product;
- Support from the manager and colleagues on any issue in the course of work;
- Clear and Transparent Motivation System;
- The possibility of career growth, periodic wage review; Webcams and individual space for organizing a workplace-must have);
- All the necessary tools for cooperation (access to ATS, CRM, mobile/city number and individual line you will make calls); Hospital. Additional/holiday weekend.
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Experience in a similar field and knowledge of network technology;
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Communicality, courtesy, punctuality and stress resistance
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Free Knowledge of the Ukrainian language;
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Knowledge of written English at A2-B1;
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ability to competently and concisely present information both in writing and orally; Learning.
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Understanding the principles of SIP, VOIP protocols;
your responsibilities will be:
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Reporting.
processing of technical applications related to the work capacity of VOPs and <. RL = "NoFollow Noopener Noreferr" Target = "_ Blank"> Consultation of customers to set up services and VOIP equipment; Corporate Customers; RL = "Nofollow Noopener Noreferrrer" Target = "_ Blank"> Participation in the connection of basic services and additional services with new and existing customers of the company
conditions nAsh with you:
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Normalized work schedule: Mon-Fri from 9:00 to 18:00.
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Timely payment of wages, the rate depends on the results of the final interview.
Do you want to become part of our team? Then leave your response and recruiter of the company with you :) Success in our company in your hands!
