Customer support manager in Netpeak Group

Netpeak Agency is looking for a Customer Support Manager to strengthen our team. By joining us, you will have the opportunity to improve your communication skills with clients and the ability to solve their problems.

The main purpose of the position: help and answer all the questions of our Telegram ADS partners who come to us for the service of replenishing advertising cabinets.

📌 We have a hundred percent match if you have:

• Basic skills in Excel, Google Docs.
• Ability to correctly and clearly express your thoughts: both orally and in writing.
• Attention to details, the ability to meticulously engage in any process and achieve a result.
• High communication skills, lack of fear of contacting strangers.
• Ability to work in a team
• Perseverance.

• Ability to study / self-study.

📌What will you do:

📌What do we offer?

• Financial freedom. This means that you yourself influence your income with the help of bonuses, but you have a "safety cushion" in the form of a fixed payment.
• Work-Life balance. It is you who chooses when it is convenient for you to start today's working day from 8:00 to 10:00 and finish at 5:00 and 7:00 p.m., respectively.
• Remote format, but at the same time you can visit if you wish our offices in Odessa, Kyiv, Kharkiv and Cherkassy. (yes, yes, of course, they are autonomous in case of a power outage).
• Our support for your mental health: we have Individual and group work with a corporate psychologist.
• Paid leave - 18 working days, 8 paid sick days per year without certificates, and 11 public holidays. Also, additional paid days off, which are provided when certain life circumstances occur.
• Availability of a transparent Subbatical policy (long vacation for 1−3 months)
• Compensation of 50% of professional training: courses , trainings, webinars, etc.
• Internal corporate discounts on various services, services and various goods: from cosmetics to generators.
• Quick decision-making and testing of ideas - no unnecessary bureaucracy and micromanagement .
• Profile events and chats for sharing experience within a group of companies.
• Corporate events and entertainment. Even in difficult times, we do everything we can to raise the spirits of our employees Clear position and concrete actions regarding the approach of Victory. During 2023, we have allocated more than UAH 90 million in the military and humanitarian direction.

And we consider one of the most important advantages to be working in a company where you are heard and listened to, and the manager and the team are open to dialogue and suggestions 😉

📌What to do to work for the position of Customer Support Manager:

Send us your CV and complete the test task.

Pass 2interviews.

Get an offer! 🎉

Don't waste time, join our team and grow with us! 🔥